		The data controller is:

		BasiCare BV Westerstraat 10 (C2126) 3016 DH Rotterdam Nederland

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1		Your personal data is collected via Vet-Direct or directly by us, if you provide it as part of your order or when you contact us (e.g. via the contact form or email) both Vet-Direct and we are responsible.

2		All data collected via Vet-Direct are processed on the Vet-Direct servers and transferred to us in accordance with AVG article 6, paragraph 1, lit. b for contract processing or for processing your contact request.

3		Mandatory fields are marked as such because we absolutely need this data in this case to execute the agreement or process your contact request. It is not possible for you to complete your order and/or contact us without providing us with this information.

4		What data is collected can be found on the respective data entry forms. In accordance with AVG art. 6 paragraph 1 sub b, we use the data you provide us with to execute the agreement and process your requests.

5		After full performance of the contract, we limit further processing of your data and delete your data after the expiry of the legally prescribed tax and commercial retention periods, unless you have expressly consented to further use of your data or we reserve further processing of the data, if legally permissible, and about which we inform you through this statement.

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1		If you have given us your express consent to this during or after your order, we will pass on your e-mail address and telephone number to the selected logistics service provider in accordance with AVG Art. 6, Paragraph 1, Sentence 1, so that they can contact you prior to delivery for the purpose of announcing or arranging delivery.

2		This consent may be revoked at any time by sending a message to us or directly to your designated logistics provider.

3		After revocation, we delete your data provided for this purpose, unless you have expressly consented to further use of your data or we reserve further processing of the data, if legally permitted, and about which we inform you by means of this statement.

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		As a data subject, you have the following rights:

1		in accordance with Article 15 of the AVG, the right to request information about your personal data processed by us within the scope defined therein;

2		in accordance with Article 16 of the AVG, you have the right to request without delay the rectification or completion of your concerning incorrect personal data stored with us;

3		according to Article 17 AGV, you have the right to request the deletion of your personal data stored with us unless further processing is not required in order to
		- exercise freedom of expression and freedom of information;
		- to fulfil a legal obligation;
		- reasons of public interest
		- bring, exercise or defend legal actions;


4		according to Article 18 AGV, you have the right to request the restriction of the processing of your personal data if
		- the accuracy of the personal data is disputed by you;
		- the processing is unlawful and you oppose its erasure;
		- we no longer need the personal data, but you need it for the establishment, exercise or substantiation of a legal claim
		- you have objected to the processing in accordance with Article 21 AGV;

5		in accordance with Article 20 AGV, you have the right to obtain your personal data, which you have provided to us, in a structured, common and machine-readable form or to request the transfer of such data to another controller;

6		according to Article 77, you have the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority within your usual place of residence or workplace or at our company headquarters.



		If you have any questions about the collection, processing or use of your personal data, in case of access, rectification, restriction or deletion of data and also in case of withdrawal of given consents or objection to a certain use of data, you can contact us directly using the contact details.

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1		Insofar as we process personal data as explained above for the purpose of safeguarding a legitimate interest that is decisive in the context of balancing interests, you may object to future processing.

2		If the processing is for direct marketing purposes, you can exercise this right at any time as described above.

3		If the processing is for other purposes, you can only exercise a right to object if there are reasons arising from your specific situation.

4		After exercising your right to object, we will no longer process your personal data for these purposes, unless we can adduce compelling legitimate grounds which outweigh your interests, rights and freedoms or if the processing is carried out for the purpose of instituting, exercising or substantiating legal proceedings. This does not apply if the processing is carried out for the purpose of direct marketing. In that case, your personal data will not be further processed for this purpose.

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In any other case, Vet-Direct's privacy policy applies. You can find here more information about the processing of your data collected through the Vet-Direct platform and outside the scope of this privacy statement.

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